University Partners
Maintenance Technician - Student Housing
The Pavilion at North Grounds, Charlottesville, VA - Full Time
About University Partners
University Partners is a student housing management company focused on delivering well-maintained communities, responsive service, and a positive resident experience. Our maintenance teams play a critical role in keeping our communities safe, clean, and operating at a high standard.
Job purpose
The Maintenance Technician supports the daily maintenance operations of the community, including service requests, unit turns, inspections, and grounds upkeep. Depending on community size, this role may report directly to the Maintenance Supervisor or work alongside an Assistant Maintenance Supervisor.
Primary duties and responsibilities
This role will always include tasks assigned by the immediate supervisor and generally includes the following:
- Provide excellent service to residents, guests, employees, and contractors • Complete routine service requests within 24 hours, as directed
- Maintain the overall cleanliness and condition of the community
- Support unit turns, make-ready preparation, and move-in readiness • Maintain the maintenance shop according to company policy
- Communicate maintenance issues and concerns to the Maintenance Supervisor and Community Manager
- Assist with additional tasks as directed by the Maintenance Supervisor
Daily and weekly operations
- Meet daily with the Maintenance Supervisor to review work orders and assignments
- Complete assigned work orders and document completion per policy • Walk common areas daily prior to 9:00 AM to identify maintenance, safety, or cleanliness issues
- Perform peak-day trash pickup and breezeway cleanliness checks as directed
- Spot clean model units and vacant units daily
- Change locks and complete key change-outs as scheduled and documented • Maintain accurate timekeeping and obtain approval prior to working overtime
- Participate in on-call rotation during non-business hours, as required
- Support pool maintenance and chemical logging per local code when applicable
- Monitor maintenance inventory and notify the Maintenance Supervisor of supply needs
- Provide weekend coverage per established schedules
Inspections, preventative maintenance, and safety
- Perform preventative maintenance tasks per the monthly maintenance calendar
- Complete scheduled inspections including breezeway, safety, trip hazard, and car checks • Attend monthly safety meetings and follow all safety policies and procedures
- Assist with quarterly unit inspections and HVAC filter replacements
- Maintain required OSHA, EPA, and MSDS logs as directed
- Support equipment inventory verification and report missing or damaged items
- Move-in and move-out support - Assist vendors during unit turns and communicate progress or concerns
- Complete unit punch lists as directed
- Ensure units meet readiness standards prior to move-in
Qualifications
- Working knowledge of electrical, plumbing, HVAC, and basic construction
- General mechanical aptitude with willingness to learn
- Strong customer service, communication, and listening skills
- Ability to follow written and verbal instructions • Effective time management and organizational skills
- Ability to work independently and as part of a team
- Professional demeanor and positive attitude • Must have own basic maintenance tools
- Ability to climb ladders, work at heights, and lift or carry heavy loads
- Availability for weekends, overtime, and on-call rotations as required
Education and experience
- High school diploma or GED required
- 1–3 months of related maintenance experience or training preferred, or equivalent combination of education and experience
Certifications and licenses
- HVAC certification as required by local regulations
- Valid driver’s license and proof of insurance
Work environment and physical requirements
This role includes work in office, outdoor, and mechanical environments and may involve exposure to changing weather conditions, chemicals, odors, electrical current, loud equipment, elevated work areas, and confined spaces. The position requires frequent walking, standing, climbing, lifting, reaching, bending, and clear verbal communication.
University Partners is an equal opportunity employer. We encourage qualified candidates with a strong service mindset and technical curiosity to apply.
