University Partners

Full - Time Leasing Consultant

The Adelaide- Charlottesville, VA - Full Time

Are you outgoing, sales minded, who enjoys connecting with people and delivering excellent customer service?

If you’re a confident communicator with a positive attitude and a willingness to learn, this could be a great opportunity to begin or grow your career in student housing.
 

About University Partners 

University Partners provides best-in-class student housing across the country, focusing on service, community experience, and operational excellence. Our teams create environments where students feel supported, safe, and proud to call home. 

Job Purpose

  • The Leasing Consultant supports leasing, marketing, and resident relations by delivering excellent customer service, supporting occupancy goals, and ensuring compliance with Fair Housing and company policies.

Primary Duties & Responsibilities

  • Provide excellent customer service to residents, prospects, guests, and vendors.
  • Lease apartments in alignment with occupancy and revenue goals.
  • Follow Fair Housing standards in all interactions.
  • Conduct tours and present community features and amenities.
  • Support marketing and outreach efforts.
  • Review applications including income, credit, and background screening.
  • Prepare and maintain lease files and required documentation.
  • Verify apartment readiness prior to move-in.
  • Support lease renewal and retention efforts.
  • Track leads, guest cards, and follow-ups in property management systems.
  • Respond to calls, emails, and resident communication professionally and timely.
  • Assist with work order entry and maintenance communication.
  • Support move-in processes including documentation and system setup.
  • Maintain leasing office, model units, and amenity presentation.
  • Maintain knowledge of market competitors, pricing, and concessions.
  • Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies.
  • Ensure understanding of required application information, screening process, policies, and procedures.

Qualifications

  • Strong customer service and sales skills.
  • Strong communication and interpersonal skills.
  • Ability to understand and explain lease documents.
  • Strong attention to detail and organization.
  • Ability to multitask and manage time effectively.
  • Ability to maintain confidentiality.
  • Ability to work independently and in a team environment.
  • Basic math skills including percentages and rent calculations.
  • Ability to work weekends and peak leasing season schedules.
  • Comfortable using social media platforms and creating posts for marketing, outreach, and community engagement.

Education & Experience

  • High School Diploma or GED required
  • Bachelor’s Degree preferred
  • Leasing, sales, marketing, or customer service experience preferred

Apply Today

  • If you are motivated by relationship building, sales performance, and contributing to a high-impact community team, we encourage you to apply and explore career growth opportunities with University Partners.
Apply: Full - Time Leasing Consultant
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