Full-Time Leasing Consultant
About University Partners
University Partners is a leading owner, operator, and manager of student housing communities across the United States. Our teams create high-performing communities through strong operational execution, meaningful resident engagement, and a culture focused on professional growth and collaboration.
We invest in our people with hands-on training, exposure to ownership-level decision making, and opportunities to grow within a rapidly evolving student housing platform.
Job purpose
The Leasing Consultant drives leasing performance, resident satisfaction, and daily operational execution at the community level. This role blends sales, marketing, customer engagement, and administrative coordination to directly impact occupancy, retention, and brand reputation in a highly competitive market.
Leasing Consultants serve as front-line brand ambassadors and play a measurable role in achieving revenue and leasing velocity targets.
Responsibilities
- Deliver exceptional customer service to residents, prospects, and visitors
- Conduct community tours, overcome objections, and close leases to support occupancy goals
- Maintain full compliance with Fair Housing and company policies
- Execute outreach marketing and campus engagement efforts under leadership guidance
- Respond promptly to calls, emails, and walk-in traffic
- Manage guest cards, lead follow-ups, and conversion tracking
- Enter and maintain prospect and applicant data within property systems
- Review applications and coordinate verification processes
- Prepare lease documents and maintain compliant resident files
- Inspect apartment homes prior to move-in readiness
- Support renewal campaigns and complete renewal documentation
- Maintain leasing office, model units, amenities, and curb appeal presentation
- Monitor signage, marketing materials, and supply inventory
- Coordinate work orders with maintenance and follow up with residents
- Complete reporting, audits, and administrative tasks as assigned
- Monitor market competitors, pricing, and concessions to strengthen leasing positioning
- Support daily office workflow and operational efficiency
Turn and operational support
- Support roommate matching coordination
- Communicate resident concerns during turn and escalation periods
- Assist with move-in logistics and documentation completion
- Distribute access materials and verify utility confirmations
- Confirm resident profile accuracy within operating systems
Qualifications
- Experience in sales, leasing, hospitality, or customer service preferred
- Strong relationship-building and persuasive communication skills
- Professional, energetic customer-facing presence
- Ability to communicate community value and differentiate offerings
- Organized with strong attention to detail
- Effective time management and prioritization skills
- Ability to understand lease documentation and procedures
- Collaborative team mindset
- Comfortable performing basic financial and numerical calculations
- Strong written and verbal communication abilities
- Ability to maintain confidentiality
- Adaptable in fast-paced, high-traffic environments
- Availability to work evenings, weekends, and peak season schedules
Education and experience
- Bachelor’s degree preferred, or High School diploma/GED with relevant experience
- Microsoft Office proficiency required
- Experience with property management systems preferred
Apply today
If you are motivated by relationship-building, sales performance, and contributing to a high-impact community team, we encourage you to apply and explore your career growth opportunities with University Partners.