Maintenance Technician - Student Housing
About University Partners:
University Partners is a leading student housing management company committed to delivering exceptional experiences for residents while maintaining high-quality properties. We value teamwork, integrity, and operational excellence across all of our communities.
Job Purpose:
The Maintenance Technician is responsible for performing maintenance, repair, and preventive work to ensure properties operate efficiently, maintain excellent resident satisfaction, and protect the company’s investment. This role supports both routine and emergency maintenance, contributing to safe, clean, and attractive living environments.
Key Responsibilities:
- Perform daily, weekly, and monthly maintenance tasks, including work orders, grounds and common area upkeep, unit make-ready preparation, and preventative maintenance.
- Respond to resident service requests within 24 hours and ensure follow-up to maintain high satisfaction.
- Lead make‑ready and turnover efforts during peak seasons by completing unit preparations per schedule, performing lock changes, documenting turn progress, and coordinating with vendors and team members to meet aggressive move‑in deadlines in Summer (June-August).
- Conduct inspections of units, common areas, and mechanical systems, documenting issues and reporting to the Maintenance Supervisor.
- Assist with turnovers for units per schedule, including vendor coordination, lock changes, and completing turnkey checklists.
- Maintain inventory of tools, equipment, and supplies; report needs to supervisor.
- Ensure maintenance shop and work areas are organized, safe, and compliant with company standards.
- Provide on-call coverage, weekends, and after-hours support as scheduled.
- Maintain logs and records for OSHA, MSDS, EPA, and equipment compliance.
- Support the team in emergency situations and special projects as directed by the Maintenance Supervisor.
- Uphold University Partners’ standards of professionalism, customer service, and resident engagement.
Qualifications:
- High School diploma or GED required; vocational or technical training preferred.
- 1–3 years maintenance or trade experience in residential or multi-unit communities; student housing experience preferred.
- Working knowledge of electrical, plumbing, HVAC, and general construction/repairs.
- Mechanical aptitude and willingness to learn new skills.
- Strong communication, customer service, and organizational skills.
- Ability to work independently and collaboratively with team members.
- Must have own hand tools and reliable transportation.
- Ability to lift up to 50 lbs, climb ladders, and perform physically demanding tasks.
- Ability to work weekends, overtime, and participate in on-call rotation.
Certifications / Licenses:
- Valid driver’s license and proof of insurance.
- HVAC, electrical, or other trade certifications preferred.
Success Metrics / KPIs:
- Timely completion of work orders (24-hour response).
- Preventative maintenance completion rate.
- Resident satisfaction scores related to maintenance requests.
- Compliance with safety and inspection requirements.
- Accuracy of documentation and inventory reporting.
Working Conditions:
- Combination of office, mechanical, and outdoor work environments.
- Exposure to weather, chemicals, fumes, loud equipment, and confined spaces.
Physical Demands:
- Frequent walking, standing, climbing, lifting, stooping, reaching, and performing hands-on tasks.
- Must meet the physical requirements to complete job duties safely and effectively.
Why Join University Partners:
- Competitive pay and benefits package.
- Opportunities for skill development, training, and certifications.
- Supportive team culture with growth opportunities.
- Work in high-quality, well-maintained communities.
How to Apply:
If you are a proactive, skilled, and customer-focused maintenance professional ready to contribute to our team, apply today through JazzHR or LinkedIn.