Part - Time Leasing Consultant

The Heights, State College, PA
Part Time
Entry Level

About University Partners

University Partners is a nationally recognized student housing management company focused on creating strong communities through operational excellence, resident experience, and local market expertise. We manage student housing communities across the U.S. and are committed to developing team members who thrive in fast-paced, high-impact environments.


Job Purpose

The Leasing Consultant is primarily responsible for marketing the community to prospective residents, supporting current residents, and assisting with lease renewals. This role is critical to the success of the community, as Leasing Consultants directly influence occupancy, resident satisfaction, and overall performance in a highly competitive student housing market.

This position receives ongoing training in Fair Housing compliance, sales and closing techniques, and objection handling.


Primary Duties & Responsibilities

Duties will include those assigned by the Community Manager or Assistant Community Manager.

  • Provide excellent customer service to residents, prospects, vendors, and visitors
  • Lease apartments in alignment with occupancy and leasing goals
  • Adhere strictly to Fair Housing laws and company policies
  • Conduct outside marketing efforts as directed
  • Review applications including credit, income, and background verifications
  • Prepare and complete lease paperwork, addenda, and required documentation
  • Ensure apartments are move-in ready, including final inspections
  • Maintain ongoing communication with residents throughout their lease term
  • Promote and manage lease renewals, including completion of renewal documents
  • Perform all tasks necessary to operate the leasing office effectively


Daily & Weekly Responsibilities

  • Complete daily opening and closing procedures
  • Conduct daily marketing inspections of models, leasing paths, and amenity areas
  • Maintain cleanliness of the leasing office, clubroom, and amenities as needed
  • Answer all phone calls, emails, and voicemails promptly
  • Inspect and maintain marketing signage and materials
  • Greet prospects, conduct tours, and manage the leasing process
  • Maintain guest cards, leasing logs, and follow-up activity
  • Send thank-you emails same day and complete follow-up calls within 24 hours
  • Enter and maintain prospect and applicant information in Entrata
  • Coordinate work orders with the Maintenance team and follow up as needed
  • Support renewal campaigns and related tasks


Monthly & Ongoing Responsibilities

  • Archive inactive leads and maintain accurate Entrata data
  • Conduct outside marketing activities as directed
  • Complete lease file and Entrata audits
  • Maintain strong market knowledge, including competitor pricing, features, and incentives


Turn & Summer Work Requirements (Required)

  • Actively support Turn operations, including high-volume move-ins and leasing deadlines
  • Assist with roommate matching processes and resident communication
  • Coordinate with the Assistant Community Manager and Maintenance Supervisor during Turn
  • Support move-in activities, including:
  • Gate code entry and parking decal distribution
  • Utility verification collection
  • Updating resident contact information and demographics in Entrata
  • Must be available to work extended hours, weekends, and peak schedules during the summer leasing and Turn season, as required by the needs of the community


Qualifications

  • Professional, enthusiastic demeanor with strong customer service and sales skills
  • Ability to communicate effectively with students, parents, and university partners
  • Strong organization, attention to detail, and time management skills
  • Team-oriented with the ability to work under pressure
  • Ability to read, understand, and explain lease documents
  • Comfortable using property management software and basic math calculations
  • Ability to maintain confidentiality and accept constructive feedback
  • Willingness to work weekends, overtime, and peak leasing periods


Education & Experience

  • Bachelor’s degree preferred
  • High School diploma or GED with related experience considered
  • Prior leasing, sales, marketing, or customer service experience preferred


Technical Skills

  • Proficiency in Microsoft Word and Excel
  • Entrata experience preferred


Work Environment & Physical Demands

This role requires working in both office and outdoor environments, including varying weather conditions. The position involves frequent walking, standing, reaching, lifting, and communication with residents and prospects.



Interested in joining a fast-paced student housing team where your work makes an immediate impact?

Apply today and grow your career with University Partners.

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